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Helpdesk Team Member Full Time

Код вакансии: HTMVB

Job description:

The Helpdesk Team Member will be a part of a professional and service-oriented helpdesk team, working with diverse and cutting-edge technologies and will be responsible for providing IT support globally.
The perfect candidate would mix technical and customer service skills and be passionate about technology and helping people.
As a company spread over 22 countries, we offer an enriching working environment, in which you’d be able to experience challenging technologies and latest state-of-the-art platforms.

In this position, you will:
  • Provide IT support for our employees worldwide
  • Follow up with our employees and provide best-in-class service
  • Gain knowledge in cutting edge IT platforms, applications and infrastructure
  • Strong customer service and troubleshooting skills
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users
  • Create and revise training materials, mentor new team members 

  • 1+ years of experience with providing IT support
  • Experience with Windows 10, Office 365, Windows Servers, TCP/IP, Active Directory
  • Customer service oriented
  • Eager to learn and grow professionally 

Platforms we use:
  • Microsoft Windows Office 365, SharePoint, OneDrive, Skype for Business, Active Directory, SQL
  • Windows desktop and server operating systems
  • Cloud based applications: Salesforce, SuccessFactors
  • Networking, VPNs, remote access, IP Telephony 

Required Languages:
  • Fluent English (writing and speaking) 
We offer you:
  • An exciting job opportunity in a fast moving and fascinating industry with unique learning experience in our company
  • Professional Trainings on Gilat Satellite Networks technologies and practice in our fully equipped laboratories
  • A competitive salary linked to your performance
  • Private Medical insurance
  • Lunch compensation

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